𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 (𝐌/𝐅- 𝟏 𝐏𝐨𝐬𝐭)

𝐒𝐚𝐥𝐚𝐫𝐲- 𝐔𝐩 𝐭𝐨 𝟑,𝟎𝟎𝟎,𝟎𝟎𝟎 𝐌𝐌𝐊 (𝐁𝐚𝐬𝐞𝐝 𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 & 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞)

𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲- 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐀𝐠𝐞𝐧𝐜𝐲

𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐃𝐚𝐲𝐬 – 𝐌𝐨𝐧 ~ 𝐅𝐫𝐢 (𝟗:𝟎𝟎 𝐀𝐌- 𝟓:𝟎𝟎 𝐏𝐌)

𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧 – Hlaing  𝐓𝐨𝐰𝐧𝐬𝐡𝐢𝐩

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬

• Build, maintain, and grow key account relationships with high-value clients

• Drive short-term sales goals and meet revenue targets

• Develop and implement long-term success strategies for key clients

• Act as the strategic partner between clients and internal cross-functional teams (Creative, Digital, Strategy, and Production)

• Lead client onboarding, campaign planning, and project delivery across departments

• Analyze client data, feedback, and performance metrics to improve service delivery

• Collaborate closely with the sales team to upsell and cross-sell marketing solutions

• Prepare and present reports, insights, and business reviews to clients and management

• Ensure overall client satisfaction and long-term retention

• Mentor junior team members in account management best practices

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬

• Bachelor’s degree in Marketing, Business, Communications, or related field

• Minimum 4–6 years of experience in client service or customer success role in a Marketing/Advertising Agency

• Strong background in strategic planning, key account management, and revenue growth

• Excellent command of English – both written and spoken

• Strong leadership, problem-solving, and presentation skills

• Highly organized and able to manage multiple accounts and projects simultaneously

• Passionate, energetic, and a proactive mindset

• Familiar with digital marketing trends and media planning is a plus