Senior Customer Success Officer (Up to 800,000 MMK)
- Sales & Marketing
- Hlaing
- 07/28/2025
- Full Time
- Featured
- Urgent
𝐒𝐞𝐧𝐢𝐨𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐎𝐟𝐟𝐢𝐜𝐞𝐫 (𝐌/𝐅 - 𝟐 𝐏𝐨𝐬𝐭𝐬)
𝐒𝐚𝐥𝐚𝐫𝐲 – 𝐔𝐩 𝐭𝐨 𝟖𝟎𝟎,𝟎𝟎𝟎 𝐌𝐌𝐊
𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 – 𝐒𝐚𝐥𝐞𝐬 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠
𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐃𝐚𝐲𝐬 & 𝐇𝐨𝐮𝐫𝐬 - 𝟔 𝐃𝐚𝐲𝐬 𝐚 𝐖𝐞𝐞𝐤 (𝟗:𝟎𝟎 𝐀𝐌 ~ 𝟓:𝟎𝟎 𝐩𝐦)
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧 – Hlaing 𝐓𝐨𝐰𝐧𝐬𝐡𝐢𝐩
𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
• Own the full customer journey from onboarding to long-term success, including upselling and renewals.
• Maintain strong, professional relationships with clients through regular communication, check-ins, and support.
• Prepare customized proposals, quotations, and commercial documents as needed.
• Manage the entire sales process: discovery, solution fit, proposal, negotiation, closing, and follow-up.
• Understand client goals and match them with the right product or service offerings.
• Collaborate with internal teams (sales, training, operations) to deliver seamless client experiences.
• Identify opportunities for upselling or cross-selling based on client needs and usage.
• Resolve issues quickly and effectively to maintain satisfaction and retention.
• Collect client feedback to help improve products and services.
𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
• 3+ years of experience in customer success, account management, or consultative sales.
• Strong sales drive with a proven track record of achieving or exceeding targets.
• Excellent English communication skills—spoken and written.
• Strong proposal writing and commercial presentation skills.
• Able to manage a full sales cycle independently.
• Deep understanding of product features, value propositions, and how they solve client problems.
• Comfortable working cross-functionally in a fast-paced environment.
• High attention to detail, follow-through, and client care.