Senior Customer Success Officer (Up to 800,000 MMK)

  • Sales & Marketing
  • Hlaing
  • 07/28/2025
  • Full Time
  • Featured
  • Urgent
Job expired!

𝐒𝐞𝐧𝐢𝐨𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐎𝐟𝐟𝐢𝐜𝐞𝐫 (𝐌/𝐅 - 𝟐 𝐏𝐨𝐬𝐭𝐬)

𝐒𝐚𝐥𝐚𝐫𝐲 – 𝐔𝐩 𝐭𝐨 𝟖𝟎𝟎,𝟎𝟎𝟎 𝐌𝐌𝐊

𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 – 𝐒𝐚𝐥𝐞𝐬 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠

𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐃𝐚𝐲𝐬 & 𝐇𝐨𝐮𝐫𝐬 - 𝟔 𝐃𝐚𝐲𝐬 𝐚 𝐖𝐞𝐞𝐤 (𝟗:𝟎𝟎 𝐀𝐌 ~ 𝟓:𝟎𝟎 𝐩𝐦)

𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧 – Hlaing  𝐓𝐨𝐰𝐧𝐬𝐡𝐢𝐩

 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

• Own the full customer journey from onboarding to long-term success, including upselling and renewals.

• Maintain strong, professional relationships with clients through regular communication, check-ins, and support.

• Prepare customized proposals, quotations, and commercial documents as needed.

• Manage the entire sales process: discovery, solution fit, proposal, negotiation, closing, and follow-up.

• Understand client goals and match them with the right product or service offerings.

• Collaborate with internal teams (sales, training, operations) to deliver seamless client experiences.

• Identify opportunities for upselling or cross-selling based on client needs and usage.

• Resolve issues quickly and effectively to maintain satisfaction and retention.

• Collect client feedback to help improve products and services.

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:

• 3+ years of experience in customer success, account management, or consultative sales.

• Strong sales drive with a proven track record of achieving or exceeding targets.

• Excellent English communication skills—spoken and written.

• Strong proposal writing and commercial presentation skills.

• Able to manage a full sales cycle independently.

• Deep understanding of product features, value propositions, and how they solve client problems.

• Comfortable working cross-functionally in a fast-paced environment.

• High attention to detail, follow-through, and client care.